Analyze, Document, and Streamline Your Business
Document and organize your processes and procedures from employee hiring to customer onboarding and everything in between.
✓ Clean up messy processes
✓ Organize important information
✓ Streamline employee onboarding
✓ Remove bottlenecks
✓ Streamline customer onboarding
✓ Create comprehensive training materials
Streamline and Increase Efficiency
- Is your business stuck?
- Is there confusion about processes or procedures?
- Are you losing business because of your lack of organization?
- Do you want to hire employees, but everything they need to know is in YOUR head?
I can help!
I am an operations and documentation consultant who helps small businesses get organized and run efficiently. I can:
- Create SOPs
- Analyze and streamline your processes and procedures
- Create employee and customer onboarding documents
- Create training materials
- Create employee handbooks
- Document and organize your business information
If you are ready to:
- Scale your business
- Bring on more employees
- Improve customer service
- Sell your business in the future
- Have a smooth running company
Then you MUST get your processes and procedures under control. Proper documentation will help you get you where you want to go.
Tell me about your business so I can see how I can help!
What People Are Saying
During Mary Duval’s extended engagement with my team at IBM, I observed her consistent push to develop Linux-related content that was clear, precise, and complete. Through the years since then, I have frequently relied on Mary’s skills in content creation and her personal ethic for quality. She has functioned in various capacities as both writer and editor, with the services offered directly to me focusing on product detail, history, and marketing. She is my first choice of professionals to engage in tasks that require the broad review of content and swift diagnosis of issues at both the surface and deep structural levels.
Bruce Clavey
IBM Team Lead, Author